Shipping policy

Shipping options may vary depending on delivery address, time of purchase and item availability.

When you place an order, we'll let you know the available shipping methods, cost, and estimated delivery date.


We offer a 10% discount on all pickup purchases. This promotion is valid for online grocery orders only and can't be combined with other promotions. Offer will be applied automatically during checkout.

Orders will be prepared within 24 to 48 hours and must be picked up during branch opening hours.

Please note that the person who shows up to pick up the order must simply present the order confirmation as long as they are the buyer. If another person comes in his place, he must also present an identity document.


Purchase Distance Price 
0-124.99$ 0-5 km 11.99$
0-124.99$ 5-12 km 16.99$
>125$ <12 km Free

Orders are delivered every day between 2 p.m. and 7 p.m.
Local delivery availability will be validated upon checkout once a postal code is entered.


Quebec & Ontario*

Purchase Weight
0-124.99$ 0-3 kg 11.99$
0-124.99$ >3 kg 16.99$

Other provinces*

Purchase Weight
0-124.99$ 0-3 kg 16.99$
0-124.99$ >3 kg 21.99$

A few exceptions to note for shipping:

We ship to any valid Canadian addresses. However, shipping is not available to A.P.O./F.P.O. and P.O. box addresses due to shipper restrictions.

We do not ship to Nunavut, Yukon or the Northwest Territories.

Only products that don't require temperature control while shipping can be shipped across Canada. Fresh and frozen products are only available via local delivery. Products are shipped from Montreal.

Example of available products to ship: 

Spices, Marinades & Sauces
Flour, Noodles & Rice
Drinks, Coffees & Teas

Alcohol is only available to ship in Quebec.

Estimated shipping time varies between 1-5 business days, depending on shipping address*

Sue Foods reserves the right, in exceptional cases, to refuse delivery of your order and refund it.